Our Customer Service Team is available to answer any questions you may have by email Monday-Friday. Please allow up to 48 hours for a response. You can use the contact form on the website or email info@simplycurvygirl.com

Yes, most definitely. If you would like to speak with a representative by phone, please send an email with subject "Call Back". Please include your phone number, order number and brief description of quesiton. 

The SCG Waist belts sits at your waistline extending to your upper abdomen, it has a 100% latex/natural rubber core, cotton exterior and interior lining.

The TrueShapers Waist belts burns Fat 2X Faster, Looking Perfectly Hourglass with the Structure MaxCore: Touchably silky exterior smooths, flexible internal boning trains your waist into an hourglass, thermal-core burns fat. NO LATEX

In the detail section of each product page you will see a size chart.

We accept returns for Waist belts only! We will issue a Simply Curvy Girl store credit, once the return is received. We do not offer refunds, or exchanges. You have 5 business days from the time your package was delivered to return an item. We will confirm delivery date by your USPS tracking number. Under no circumstances will returned items be accepted after 5 business days. (No Exceptions)

• Returns must be in original condition, we cannot accept worn, washed, or damaged items.  


•  If you received a defective or incorrect item, please contact us.

•  Please keep record of the tracking number in case your package is lost or mis-delivered.

• No exchanges on underwear garments (compression pants, butt lifters, bodysuits, etc.)

Once you place your order, you will receive an email with a detailed summary of your order. Once your order has been shipped, we will send you an additional email with your USPS tracking information.

If 5 business days have passed and the USPS tracking information has not updated, please contact us for immediate assistance. We will contact USPS directly, if they are unable to locate the package, we will file a missing package claim and reship your order.

If your USPS tracking number is showing delivered, please contact USPS directly at 1-800-275-8777 to speak with a customer service representative.